Frequently Asked Questions (FAQs)

• Do you offer music lessons?
  • We offer private tuition on guitar, woodwinds, ukulele and piano, and group lessons on ukulele.
  • We also have several music clubs: see our Dukes of Uke, Redland City Ukes, Guitar Club, Swing Time Club pages
• What payment methods do you accept?
  • We currently accept Visa, Mastercard, American Express, Zip Pay and Afterpay both on-line and in-store
• Where is your bricks-and-mortar store located?
  • Our address is Shop 12, 48 Bloomfield St, Cleveland Qld 4163.
• What are your shop opening hours?
  • Our opening hours are:
  • Mon-Wed        8:30am-5:00pm
  • Thu                 8:30am-7:00pm
  • Fri                   8:30am-5:00pm
  • Sat                  8:30am-2:00pm
  • Sun                 Closed
  • Public Holidays – closed
  • (Other times by appointment – ph 07 3488 2230)
• Do you offer rental plans?
  • We offer instrument rental via the Studio19 rental plan with a minimum period of 6 months. Call us for details.
• Do you do instrument repairs?
  • We do on-site guitar and violin restrings and services. For other instruments, we can refer you to reputable repairers in your area. See our services page for more details.
• How do I Check-out licences on my Sibelius network?
• See the Avid Knowledgebase article on this here
• What size guitar should I buy?
  • It depends on several factors, see our guitar sizing guide for details
• How long is the warranty on my purchase?
  • Warranty from Australian distributors varies from product to product. If you have a query about warranty, please either phone us on 07 3488 2230, drop an email to sales@binarymusic.com.au, or fill in and submit the Contact Form below: