Frequently Asked Questions (FAQs)

  • Do you offer music lessons?
  • What payment methods do you accept?
    • We currently accept Visa, Mastercard and American Express both on-line and in-store
  • Where is your bricks-and-mortar store located?
    • Our address is Shop 12, 48 Bloomfield St, Cleveland Qld 4163.
  • What are your shop opening hours?
    • Our opening hours are:
    • Mon-Wed        8:30am-5:00pm
    • Thu                 8:30am-7:00pm
    • Fri                   8:30am-5:00pm
    • Sat                  8:30am-2:00pm
    • Sun                 Closed
    • Public Holidays – closed
    • (Other times by appointment – ph 07 3488 2230)
  • Do you offer rental plans?
    • We offer instrument rental via the Studio19 rental plan with a minimum period of 6 months. Call us for details.
  • Do you do instrument repairs?
    • We do on-site guitar and violin restrings and services. For other instruments, we can refer you to reputable repairers in your area. See our services page for more details.
  • How long is the warranty on my purchase?
    • Warranty from Australian distributors varies from product to product. If you have a query about warranty, please either phone us on 07 3488 2230, drop an email to sales@binarymusic.com.au, or fill in and submit the Contact Form below:

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